Reference

How dadabet Handles Your Personal Data

At dadabet, your personal data belongs to you — we collect only what is necessary to run your account, process transactions via UPI, Paytm or PhonePe, and keep…

Data collected with your consentUPI, Paytm & PhonePe transactions protectedYour right to access or delete dataIndia-applicable jurisdiction framingDirect contact route for privacy requests
dadabet How dadabet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to request a copy of what we hold, or would like us to correct or remove your information, our privacy…

Email Privacy Request Send a written request to our dedicated privacy address. Include your registered email and the nature of your request so we can locate your account data and respond accurately within 30 days.
Live Chat Support Our support chat is available around the clock. Select 'Account & Privacy' from the topic menu and an agent will escalate your request to the privacy team directly, without delay.
In-Account Help Centre Log in, go to Account Settings, and open the Help Centre tab. You will find a privacy request form pre-filled with your account ID, making it straightforward to submit a data access or deletion request.
DATA HANDLING PRACTICES

How We Keep Your Account Data Safe

Security and transparency sit at the centre of how dadabet manages account information. From the moment you submit a registration form to the point a withdrawal is confirmed to your PhonePe wallet…

Encryption in Transit and at Rest

All data exchanged between your device and our servers travels over TLS encryption. Stored records — including UPI identifiers and session tokens — are encrypted at rest using AES-256, reducing exposure in the event of an infrastructure incident.

Cookie Use and Control

We use functional cookies to keep your session active and analytics cookies to understand how pages are used. You can adjust cookie preferences from the consent banner or your browser settings at any time without losing account access.

Data Retention Periods

Account registration data is kept for as long as your account remains active and for a defined period after closure, as required under Indian financial record-keeping rules. Transaction logs tied to Paytm or UPI payments follow the same schedule.

Access Request Fulfilment

Submit a data access request through our Help Centre and we will provide a machine-readable copy of the personal data we hold against your account within 30 days. No fee is charged for a first-time access request in any 12-month period.

Correction and Deletion Rights

If any detail we hold is inaccurate, you may ask us to correct it. Where there is no legal obligation to retain data, you may also request deletion. We will confirm the outcome of every correction or deletion request in writing by email.

Third-Party Data Sharing Policy

We share data only with payment processors such as UPI network partners and Paytm's payment gateway, identity verification providers, and fraud-detection services — strictly to operate your account. We do not share data with advertisers or data brokers.

Frequently Asked Questions About Your Privacy on dadabet

The questions below cover the situations account holders ask about most often — from what we collect when you pay via UPI, to how long we retain your data and what happens if you close your account. If your question is not answered here, contact our privacy team directly.

We collect your name, email address, mobile number, date of birth and the payment identifiers you use — such as your UPI handle or Paytm mobile number. We also log your IP address and device type for security and fraud prevention purposes.

We share your data only with the payment processors needed to complete UPI, Paytm or PhonePe transactions, and with identity and fraud-verification services. We do not sell your data or pass it to advertisers or unrelated third parties under any circumstances.

After account closure, we retain your data for the period required under applicable Indian financial and record-keeping regulations. Once that period ends and there is no outstanding legal obligation, we delete or anonymise the data from our systems.

Log in, go to Help Centre under Account Settings, and submit a Data Access Request form. Alternatively, email our privacy team with your registered email address. We will send a copy of your data in a readable format within 30 days.

Yes. Where no legal obligation requires us to retain your data, you may request deletion by contacting our privacy team via email or live chat. We will confirm the outcome in writing and let you know if any portion must be retained by law.

We use functional cookies to maintain your login session and analytics cookies to measure site performance. You can manage both types through the consent banner shown on your first visit or through your browser settings at any point without affecting account access.

Yes. Payment identifiers linked to UPI, Paytm or PhonePe are encrypted at rest using AES-256 and are accessible only to authorised team members who process transactions. We do not store full card or bank account numbers beyond what processors require.